Sonus Global Services maintains some of the world's most advanced IP communications networks. Every day, we support our customer's networks so that the world never stops communicating. The conversation may start with Sonus technology, but it's Sonus people who keep it flowing smoothly.
We offer a variety of technical support services to our customers through ourTechnical Assistance Center, Web-based Knowledge Center, software maintenance releases and spare parts replacement. If you are a Sonus customer who wishes to log an incident online, please click on "Log Trouble Tickets." To visit our onlineKnowledge Center, log in at "WBA Subscriber."
“For all legacy NET customers, click here to proceed to NET.com for trouble tickets and support”
As always if this is an urgent support matter please contact our Technical Assistance Center (TAC) by telephone using the following contact numbers: + 1 978 614 8589 (Worldwide) + 1 888 391 3434 (Toll-free)